Privacy and Terms of Service

Last updated: 21 September 2024

Thank you for using Feeef! This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app, websites, and services. By using Feeef, you agree to this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our service:

1.1. Account Information

  • Personal Details: When you create an account on Feeef, we collect your email address, phone number, and encrypted password to manage your account.
  • Store Information: Each user can create multiple stores, and for each store, you can manage products, orders, and store details.

1.2. Customer Data

As a store owner, you may collect your customers' information, including:

  • Name
  • Address
  • Phone Number

You are responsible for complying with data protection laws when collecting, processing, and using customer information.

1.3. Firebase Notifications

We use Firebase to send push notifications to store owners and users. Firebase may collect device information necessary to provide this service.

1.4. Google Analytics

We use Google Analytics to collect data about app usage, user behavior, and preferences to improve our service.

1.5. Third-Party Integrations

  • Facebook Pixel: Store owners can integrate Facebook Pixel for marketing purposes. This data is handled under Facebook's privacy policy.
  • Google Sheets: Store owners may use Google Sheets to manage their store data.
  • Local Algeria Delivery Service: We integrate with a local delivery service to automatically send orders and receive status feedback.

2. How We Use Information

  • To manage your account and provide store management functionality.
  • To notify you of updates, orders, or important events related to your store through Firebase push notifications.
  • To analyze app performance and user behavior using Google Analytics.
  • To support store owners in using third-party tools like Facebook Pixel or Google Sheets for their own marketing and operations.
  • To facilitate the integration with local delivery services for sending order details and tracking statuses.

3. Sharing Information

  • Google Analytics: For analytics purposes.
  • Facebook Pixel: If store owners choose to integrate it for marketing.
  • Local Delivery Service: To facilitate order fulfillment and track order statuses.

We do not sell or trade your personal information to third parties.

4. Data Security

We take the security of your data seriously. We implement industry-standard practices such as encryption for passwords and other sensitive information.

5. User Rights

  • Access, update, or delete your account information.
  • Request the removal of your data from our system.

For any requests regarding your data, you can contact us at [email protected].

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it regularly.

7. Data Erasure

You can request the removal of your data from our system by contacting us at [email protected] with the subject line "Data Erasure Request".

Please note that some data may be retained for legal or administrative purposes, such as order records or financial transactions.

We will respond to your request within 30 days and provide confirmation once your data has been removed.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: